Frequently Asked Questions

• A 25% non-refundable deposit is required at the time of booking to secure your event date.
• This deposit ensures we can:
  • Purchase required materials and equipment.
  • Reserve rentals, vendors, and staffing.
  • Customize décor, signage, or any requested themed elements.
• This 25% deposit is non-refundable even if the event is canceled before and after the 30-day cancellation period.

• Before 30 Days: If you cancel 30 days or more before the event date, the deposit of 25% payment is non-refundable and if you pay 100% full payment you will receive a partial refund of the deposit.
• After 30 Days: If you cancel within 30 days of the event:
  • Advanced purchases of materials, supplies, and customized items.
  • Vendor commitments that are non-refundable to us.
  • Scheduling and labor costs already allocated for your event.
• No refunds will be issued after the 30-day cancellation period.
• May reschedule upon availability and updated regular prices will apply.

• The remaining balance must be paid in full no later than 15 days before the event.
• Late Payment Consequences:
  • A $100 late payment fee may apply if payment is not received on time.
  • If the full balance is not paid by the due date, your booking may be cancelled without refund.

• Event Preparation Begins Immediately: Planning, shopping, and securing vendors start weeks in advance to ensure your event is seamless.
• Customized & Pre-Purchased Items: Many materials are custom-made, rented, or ordered specifically for your event and cannot be reused or returned.
• Vendor & Rental Commitments: We book outside services such catering, or special equipment, which may not be refundable after a certain point.
• Staffing & Scheduling: Our team and vendors are scheduled in advance, making it difficult to reallocate them for other events if a last-minute cancellation occurs.

• Final Purchases & Confirmations: Ensures everything (e.g., last-minute decorations, props, catering supplies) is fully secured.
• Avoiding Last-Minute Disruptions: Full payment ensures all vendors, materials, and staff are set for the event without delays.
• Ensures a Seamless Event Execution: Late payments can result in missing items, delayed services, or cancellations from vendors.

By submitting a deposit and confirming your booking, you acknowledge and agree to the terms outlined in this policy.

 We accept bookings with full payment due 15 days prior to the event, depending on the equipment needed and subject to availability. 

 We provide photobooth and event services for a wide range of events.

 A luxury event entertainment for:

• Weddings 
• Corporate Events 
• Military Balls 
• Birthday Parties 
• School Dances 
• Proms 
• Homecoming 
• Graduation Parties 
• Baby Showers 
• Bridal Showers 
• Retirement Parties 
• Holiday Parties 
• Festivals 
• Trade Shows 
• Nonprofit Galas 
• Community Events

   We recommend booking your photobooth at least 1–3 months in advance or you call us anytime to ensure if there is availability, especially during peak wedding and event seasons. However, we’re always happy to accommodate last-minute bookings if we have availability with full payment due 3 days prior to the event, depending on the equipment needed and location. 

 Our standard 360 photobooth can fit 1–3 people. However, we also offer larger, open-air setups that can accommodate bigger groups—perfect for a larger crowd! 

  Yes! We offer a variety of backdrops, and we can even create a custom backdrop that fits your event theme. Whether you want something elegant, quirky, or classic, we’ll work with you to create the perfect look. 

   We offer flexible packages ranging from 3 hours to a full day, depending on the length of your event. Let us know your needs, and we’ll customize the package to fit your schedule. 

 You can reserve your photobooth by contacting us through our email at amie@pixpropsparty.com or giving us a call at +1 719-323-1988. We’ll discuss your event details, recommend a package, and confirm your booking with a deposit. 

 Pix & Props Party Creations proudly serves Colorado Springs, Monument, Falcon, Peyton, Fountain, Black Forest, Security-Widefield, Manitou Springs, Palmer Lake, Woodland Park, Castle Rock, Pueblo, Denver, and statewide Colorado (travel fees may apply). 

Round-Trip Travel Fee

For clients beyond our standard service area, we offer a transparent, all-inclusive travel option to ensure your event runs smoothly—no surprises, just seamless service.

What’s Included
 

• Scheduling:  Dispatch, with arrival guaranteed at least 60-120 minutes before your rental start time.
   

Pricing Details

• Base Radius: First 15 miles (round-trip) included at no extra charge
   
• Rate: $1.00 per mile (round-trip) beyond the base radius
   

Example:
Client location is 40 miles one-way (80 miles round-trip)
 15 miles included → 65 billable miles

65 miles × $1.00/mile = $65 Premium Travel Fee
 

• Peace of Mind: Know exactly what you’ll pay—no hidden fees or vague “gas surcharges.”
   
• Top-Tier Service: Our team treats every trip like a red-carpet arrival, ensuring on-time setup and peak performance.
   
• Fair & Competitive: Aligns with industry standards while reflecting the value of expert, veteran-operated service.
   

 Let us handle it—so you can focus on celebrating!

 We offer one of Colorado Springs largest selections of luxury event experiences, including Dslr photo booths, 360 Video Booths, AI experiences, On-Site Photography Studios, Roaming Photography, and personalized keepsakes.   Photo Booth Packages 

Yes, we offer custom-designed digital and physical photo albums for an additional fee.  Photobooth Add-On | Pix $ Props Party Creations 

 A photo booth rental is an interactive entertainment experience where guests can take professional-quality photos or videos, receive instant prints or digital downloads, and create lasting memories at weddings, corporate events, birthdays, school dances, festivals, and other celebrations. 

 Absolutely. A luxury photo booth provides entertainment, memories, instant prints, digital sharing, and a unique guest experience that many people remember long after the event. 

 Yes. Many of our experiences include professional-quality instant prints that guests can take home during your event. 

Absolutely! We create personalized overlays featuring names, dates, company logos, event themes, military insignias, school mascots, sponsor branding, and more.

Yes! We offer a large selection of premium props designed to complement your event and create fun, memorable photos.

• Professional setup and breakdown 
• Friendly event attendant 
• Unlimited sessions 
• Fun props
• Backdrops 
• Personalized overlays 
• Instant prints (package depended)
• Digital sharing
• Digital Gallery 
• Online gallery 
• Professional DSLR camera 
• Studio lighting

 Our DSLR booths use professional cameras and studio lighting to produce sharper, higher-quality images. Our Selfie iPad Booth offers a compact, digital-first experience that is perfect for quick sharing and smaller spaces. 

 Yes! Visit our gallery or follow us on social media to view real events and examples of our luxury event experiences. 

 Photobooth Gallery 

 Yes, as long as there is a level surface, access to power, and protection from weather. We recommend having an indoor backup plan for outdoor events. 

 Most experiences require approximately an 10' × 15' area. Larger setups like the 360 Video Booth or On-Site Photography Studio may require additional space. 

 Yes! Many clients combine experiences such as an Open-Air DSLR Booth with a 360 Video Booth or an On-Site Photography Studio with a Video Guest Book. 

 Instead of writing messages in a traditional guest book, guests record heartfelt video messages that become treasured keepsakes. 

Yes. Wedding photo booths entertain guests, create keepsakes, and capture candid memories that complement your wedding photographer.

The Open-Air DSLR Photo Booth is one of our most popular choices for weddings because of its professional image quality and ability to accommodate large groups.

If you want fun, social media-friendly videos, a 360 Video Booth is an excellent addition.

Yes. Every wedding overlay can be personalized with names, wedding dates, monograms, and custom graphics.

Absolutely. We offer flower walls, hedge walls, sequins, elegant drapes, rustic designs, and more.

Yes. Guests can receive professional-quality instant prints during your reception.

Yes. Guests can download photos instantly via QR code, text, or email.

Yes. Guests can record heartfelt video messages that you'll cherish for years.

We recommend booking 6–12 months in advance.

Yes. Our booths are designed for guests of all ages.

Yes. We offer custom-branded overlays, welcome screens, and sponsor branding.

Yes. Our AI Headshot Booth is perfect for networking events and conferences.

Yes. Depending on the experience, guests can enter contact information before receiving their photos.

Absolutely. Colors, logos, overlays, and event messaging can all be customized.

Yes. Our photographer can capture candid moments throughout your event while offering instant sharing.

Yes. We frequently provide entertainment for trade shows and expos.

Yes. Sponsor logos can be added to prints and digital images.

Yes. Many corporate events rent multiple experiences.

Yes. Our AI Headshot Booth is designed for professional networking.

Yes. Our Magazine Cover Experience is popular for corporate events and galas.