We recommend booking your photobooth at least 1–3 months in advance or you call us anytime to ensure if there is availability, especially during peak wedding and event seasons. However, we’re always happy to accommodate last-minute bookings if we have availability, depending on the equipment needed and location. Full payment due 3 days prior to the event.
1. Deposit Requirement
- A 50% deposit is required at the time of booking to secure your event date.
- This deposit ensures we can:
- Purchase required materials and equipment.
- Reserve rentals, vendors, and staffing.
- Customize décor, signage, or any requested themed elements.
- This deposit is non-refundable if the event is canceled after the 30-day cancellation period.
2. Cancellation Policy
- Before 30 Days: If you cancel 30 days or more before the event date, you will receive a full refund of the deposit.
- After 30 Days: If you cancel within 30 days of the event, the deposit is non-refundable due to:
- Advanced purchases of materials, supplies, and customized items.
- Vendor commitments that are non-refundable to us.
- Scheduling and labor costs already allocated for your event.
- No refunds will be issued after the 30-day cancellation period.
3. Final Payment & Late Fees
- The remaining 50% balance must be paid in full no later than 3 days before the event.
- Late Payment Consequences:
- A $100 late payment fee may apply if payment is not received on time.
- If the full balance is not paid by the due date, your booking may be canceled without refund.
4. Why the 30-Day Cancellation Policy is Necessary
- Event Preparation Begins Immediately: Planning, shopping, and securing vendors start weeks in advance to ensure your event is seamless.
- Customized & Pre-Purchased Items: Many materials are custom-made, rented, or ordered specifically for your event and cannot be reused or returned.
- Vendor & Rental Commitments: We book outside services such catering, or special equipment, which may not be refundable after a certain point.
- Staffing & Scheduling: Our team and vendors are scheduled in advance, making it difficult to reallocate them for other events if a last-minute cancellation occurs.
5. Why Full Payment is Required 3 Days Before the Event
- Final Purchases & Confirmations: Ensures everything (e.g., last-minute decorations, props, catering supplies) is fully secured.
- Avoiding Last-Minute Disruptions: Full payment ensures all vendors, materials, and staff are set for the event without delays.
- Ensures a Seamless Event Execution: Late payments can result in missing items, delayed services, or cancellations from vendors.
6. Client Acknowledgment
- The Client is responsible for ensuring a suitable event space, including proper access for setup and operation.
- The Client must provide power sources where required for electrical equipment.
By submitting a deposit and confirming your booking, you acknowledge and agree to the terms outlined in this policy.